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Donately Help Center
Donations & Donors
About Donately
General Information
Pricing and Fees
Getting Started
Pricing and Fees
Platform Overview
Video Walk-Throughs and Guides
Video Tutorials
Webinar Replays
Dashboard Overview
Notifications
Team & Enterprise Plans
Account Settings
Donations & Donors
General
Emails
Donor Support
Donation Form
Recurring Giving Options
Customization
Donation Process
Overview
Style
Payments
Custom Fields
Campaigns
Customizations
General FAQ
Fundraisers and Donors
Payment Processing
Stripe & PayPal
General FAQ
Integrations
CRM Integrations
CMS Integrations
Email Integrations
Analytics
Automation
Text Engagement
General
Safety & Security
Fraud Prevention
Reported Dashboard Issues
General
Donations & Donors
Articles on transferring donations, donation data, donation notifications, editing recurring plans, & refunds.
General
Importing Donors as 'Contacts' from one platform over to Donately
Can Donately help me find donors?
Create a donation manually
How do I clear "test" and/or $0, Cash/Check donations from the dashboard?
Failed Recurring Donation Notifications
How to Send Annual Tax Statements to Your Donors via Donately
See more
Emails
Turn off Donately's donation receipt
Customizing the Donately donation receipt
Send Email to On Behalf Recipient
Custom Donation Notifications via Zapier
Donor Support
Captcha issues when making donation?
How to make changes or update payment information for your recurring donation
Updating Credit Card Information for Recurring Donation(s)
Recurring Plan status guide
How to edit your fundraiser
How to activate your donor or fundraiser profile
See more
