Explore Our Help Articles

Getting Started

Guides and support articles to help you get up and running on a new platform.
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Video Walk-Throughs and Guides

Video Training Guides for Donately platform
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Account Settings

Everything you need to know about setting up and customizing your account.
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Donations & Donors

Articles on transferring donations, donation data, donation notifications, editing recurring plans, & refunds.
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Donation Form

See how to create, customize and embed Donately's powerful giving forms.
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Campaigns

Get answers to questions about creating and managing your campaigns.
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Payment Processing

Get more familiar with payment processing, the different platform options, and everything in-between.
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Integrations

Help articles to give you detailed instructions on integrating Donately with the platforms you love.
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Text Engagement

Our Text-to-Give tool makes meeting your donors where they are super easy
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Safety & Security

Our Frequently Asked Questions, answered.
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Pricing

Transparency is key. Check out our pricing here.
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