Payments & payouts

Route account notifications to specific team members, pick per-event or daily digest, and switch off the built-in fundraiser emails.

How to add PayPal as a payment method, what its statuses mean, and why PayPal on its own cannot take card donations.

What Stripe is and why you need it, how to connect it from Settings, what Stripe asks you for and why, and what happens if you change accounts.

You could just use a payments processor, such as Stripe or PayPal, to process donations, but doing so risks creating a sub-optimal donor experience.

Add your own message to Donately's receipt, replace it with your own template, or switch receipts off per form or entirely. Plus what the receipt says for tax purposes.

How to move to the Free plan yourself, what that does and does not stop, and how to ask for an account to be closed.

Invite a teammate, what an admin can do, how to hand off ownership, and how to remove someone.

Security influences everything we do at Donately. Our policy is to go above and beyond to make sure your information is secure.

Use a separate sandbox account, or put this account into test mode with Stripe test keys, then clean up afterwards.

Currently, in order to fundraise using Donately, you need to be able to set up a Stripe and/or PayPal account to link.

Donately allows for donations to be made via Credit Card or ACH (bank transfer).

Donations are immediately deposited into your Stripe account, less the applicable fees.