Additional Stripe Support

While Donately is available to answer as many questions via chat and email pertaining to setting up your Stripe account and connecting it to Donately, along with supporting and troubleshooting issues along the way, detailed Stripe account information pertaining to payouts and Stripe account settings can usually be more quickly answered by the Stripe team. You can connect with Stripe Support through their helpful chat by logging into your Stripe Dashboard here - https://dashboard.stripe.com/.  From there you will want to connect with Stripe via their "Help" button in the upper right corner of your Stripe Dashboard.  You'll be able to chat with support and find additional helpful documentation to troubleshoot Stripe-related support articles.

https://support.stripe.com/?contact=true