Getting started
Accounts, pricing, policies and the basics of fundraising with Donately.
- 3 Expert Tips to Leverage Donor Segmentation - Webinar Replay
3 Expert Tips to Leverage Donor Segmentation - Webinar Replay
- Creating Custom Forms for Any Event - Webinar Replay
Creating Custom Forms for Any Event - Webinar Replay
- Designing An Exceptional Giving Season Fundraising Campaign - Webinar Replay
Designing An Exceptional Giving Season Fundraising Campaign - Webinar Replay
- Does Donately offer demos?
Since there is no commitment or cost to sign up for a basic Donately account, we welcome you to set up an account and play around with the platform yourself.
- Does Donately offer discounts for nonprofits?
Since Donately's pricing was designed specifically for nonprofits, we do not offer additional discounts.
- Donately Data Opt-Out and Removal Form
At Donately, we respect your privacy and commit to maintaining transparency about the data we collect and its use. If you prefer not to have your data collected, processed, or if you wish to have it removed, please complete the following form.
- Getting Started with Donately
Your first login and the setup that matters before you fundraise
- How much does Donately cost?
Donately offers three pricing tiers: Free, Low Fees, and No Fees.
- How to Contact Us
A great first step for any question is to search the support center! We have loaded this up with answers to FAQs and instructions for most tasks.
- Is Donately Suitable for Individual Fundraisers?
Thank you for considering Donately for your fundraising needs!
- Legacy dashboard vs the 2026 dashboard
Why some help articles are marked "legacy dashboard", and what happens when you get access to the new one.
- Share your campaign and donation form
Copy a link, generate a QR code, print signage, or embed a block, and what Donately does not give you.
- What's changed in Donately
A tour of the 2026 dashboard for anyone who hasn't logged in for a while
- Where can I find Donately's Terms & Conditions and Privacy policies?
You can find Donately's terms and conditions here: https://donately.com/terms-of-use/ You can find Donately's privacy policy here: https://donately.com/privacy-policy/ If you are also interested in…
- Why Donors Give: Using Psychology to Improve Donor Retention - Webinar Replay
Why Donors Give: Using Psychology to Improve Donor Retention - Webinar Replay