How to Contact Us

A great first step for any question is to search the support center! We have loaded this up with answers to FAQs and instructions for most tasks. If you still can't find what you're looking for, please see below for options to get in touch with us:


  • If you are not yet a user of Donately, please fill out this form and we'll be sure to get back to you as quickly as we can!

    • You can chat with us by clicking the bubble in the bottom right-hand corner of your dashboard. We're available to chat weekdays from 9a-5p PST. You can also email us directly at


    • At this time, we do not offer phone support or phone sales.