---
title: "Cart Items: A Guide to Adding Products, Tickets, Memberships & More to Your Donation Form"
description: Whether offering event tickets, merch, sponsorships, or memberships, Cart Items make it easy for donors to choose what matters to them in one smooth step.
---

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# Cart Items: A Guide to Adding Products, Tickets, Memberships & More to Your Donation Form

## Whether you're offering event tickets, merch, sponsorships, or memberships, Cart Items make it easy for donors to choose what matters to them, and check out in one smooth step.

### **🔍 What Are Cart Items?**

Cart Items are customizable elements you can add to your Donately form that allow supporters to:

- Purchase **tickets**, **products**, **sponsorships**, or **memberships**
- **Mix and match** multiple items in one checkout
- See a clear **form summary** of everything they're selecting and giving

This means your donation form becomes more than just a place to give — it becomes a flexible fundraising tool.

### **💡 Why Use Cart Items?**

- **Diversify revenue** by offering items beyond donations
- **Boost average gift size** by letting donors bundle items
- **Streamline supporter experience** with one checkout flow
- **Eliminate tool overload** — no need for a separate ticketing or eCommerce platform

### **🧭 Where to Find Cart Items in Donately**

Cart Items live inside the **Form Builder**, under the **Fields & Layout** section.

1. Click **“Add a custom form field”**
2. Choose **“Cart Items”**
3. Select the type of item you want to add:  
     - Tickets
     - Products (e.g., merch)
     - Sponsorships
     - Registrations
     - Table registrations
     - Adoptions
     - Gifts
     - Memberships
     - Meal types or add-ons
     - Other items
     - Other add-ons
4. Fill in the item details (explained below)

### **![](https://support.donately.com/hs-fs/hubfs/Screenshot%202025-09-26%20at%2011-33-16%E2%80%AFAM-png.png?width=496&height=653&name=Screenshot%202025-09-26%20at%2011-33-16%E2%80%AFAM-png.png)**

### **![](https://support.donately.com/hs-fs/hubfs/Screenshot%202025-09-26%20at%2011-43-35%E2%80%AFAM-png.png?width=515&height=361&name=Screenshot%202025-09-26%20at%2011-43-35%E2%80%AFAM-png.png)**

### **✏️ How to Set Up Cart Items**

Each Cart Item includes the following customizable fields:

- **Name** – What donors will see
- **Description** – Add context or benefits
- **Price** – Set in cents (e.g., “2500” = $25.00)
- **Image (optional)** – Upload a photo or graphic
- **Quantity limits** – Control how many of each item a donor can purchase
- **Multiple Items** – Add multiple options per item type (e.g., VIP ticket, General Admission)

You can add **multiple types of Cart Items** to the same form (e.g., event tickets *and* sponsorships).

![](https://support.donately.com/hs-fs/hubfs/Screenshot%202025-09-26%20at%2011-52-50%E2%80%AFAM-png.png?width=500&height=773&name=Screenshot%202025-09-26%20at%2011-52-50%E2%80%AFAM-png.png)  

 

![](https://support.donately.com/hs-fs/hubfs/Screenshot%202025-09-26%20at%2011-53-03%E2%80%AFAM-png.png?width=429&height=440&name=Screenshot%202025-09-26%20at%2011-53-03%E2%80%AFAM-png.png)

### **📦 Variant Handling (Sizes, Colors, etc.)**

If you're selling products with variations (like t-shirt sizes), each variant should be set up as a **separate item**.

Example:

- “T-Shirt – Small”
- “T-Shirt – Medium”
- “T-Shirt – Large”

Each will show as its own selectable item in the form.

![](https://support.donately.com/hs-fs/hubfs/Screenshot%202025-09-26%20at%2011-55-01%E2%80%AFAM-png.png?width=499&height=817&name=Screenshot%202025-09-26%20at%2011-55-01%E2%80%AFAM-png.png)

### **🧾 Use the Form Summary Field (Highly Recommended)**

We recommend adding the **Form Summary** field to the bottom of your form. This is a new custom field which can also be found in the Fields & Layout – Custom Field section. This shows donors a clean breakdown of:

- Each item they’ve selected
- Total cost
- Any additional donation they choose to give  
  ![](https://support.donately.com/hs-fs/hubfs/Screenshot%202025-09-26%20at%2011-55-23%E2%80%AFAM-png.png?width=438&height=646&name=Screenshot%202025-09-26%20at%2011-55-23%E2%80%AFAM-png.png)

It helps donors visualize their impact — and often encourages them to give a little more.

![](https://support.donately.com/hs-fs/hubfs/Frame%20739-png.png?width=580&height=712&name=Frame%20739-png.png)

### **🛠️ Tips for Using Cart Items Effectively**

- **Use clear, compelling item names** (e.g. “VIP Gala Ticket with Dinner”)
- **Add images** to make items more visual and engaging
- **Set limits** if you’re selling limited seating or quantities
- **Preview before publishing** — your items will display in the form preview

### **📊 Reporting & Fulfillment**

After a donor completes their purchase:

- They receive a **line-item receipt** showing exactly what they selected
- Your team can export Cart Item data from reporting to: 
    - Fulfill product orders
    - Manage event check-ins
    - Track sponsorship purchases or member signups

⚠️ *Note: Cart Item reporting is currently available via export. In-dashboard reporting is coming soon.*

 

---

### **🔁 Common Questions**

**Where do I add Cart Items?** Inside the Form Builder → Fields & Layout → “Add a custom form field” → Choose “Cart Items.”

**Can donors select more than one item?** Yes! They can mix tickets, products, memberships, and more — all in one cart.

**Can I use Cart Items for free registrations or RSVPs?** Not currently at this time, however, we are working to add free registrations and RSVP options that do not require a payment before the end of 2025.

**Do I need separate tools for merch or ticketing?** Nope. Cart Items are fully built into your Donately donation form.

**How are prices set?** Prices are entered in cents. For example, “2500” = $25.00.

**What if I want to offer variants like sizes or colors?** Create each version as its own Cart Item (e.g., “Shirt – Medium”).

**Can I use conditional logic?** Not yet — but our support team can help build custom logic forms at no cost until this feature is added.

**Can I track who bought what?** Yes — each item is assigned a Cart Item ID. You can filter/export this data for tracking and fulfillment.

---

### **💬 Need Help?**

If you need assistance setting up Cart Items or customizing your form, our support team is here to help.

***Contact [Donately support email](https://support.donately.com/en/knowledge/kb-tickets/new?hsLang=en) or start a live chat with the Donately team.***

We're always here to help!

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